Here you'll find a clear, straightforward explanation of what information vpitaka collects, how it's used, and how it's kept secure. We believe transparency is the foundation of trust.
Your data represents your trust – something we never take lightly
When using any platform online, a natural question comes to mind: "What will they do with my data?" vpitaka doesn't hide the answer. This privacy policy is a full, transparent response to that question.
By opening an account, logging in, or using any service on vpitaka, you agree to this Privacy Policy. Take a moment to read it — we've written everything in plain, straightforward language so there's nothing left unclear.
Simply put: vpitaka collects your data only to improve your experience. It is never sold, and never used for advertising without your consent. You have full control over your own information.
This Privacy Policy may be updated at any time. For significant changes, vpitaka will notify you in advance via your registered email or an in-app notification.
Six commitments we uphold every single day
Vpitaka does not sell your personal data to any third party. Your information is never shared with advertisers or data brokers — it is used solely to provide you with our services.
All communication between vpitaka's servers and your device is secured with 256-bit SSL encryption — the same standard used by international banks.
Vpitaka only collects the data that is genuinely necessary to provide our services. We do not request excessive or unnecessary information.
You always have the right to view, correct, or delete your data. You can submit a request at any time through your account settings or by contacting support.
After account closure, your personal data is deleted from vpitaka's servers within a defined period. No data is retained indefinitely unless required by law.
Vpitaka always notifies users in advance of any changes to data practices or policies, and always in Bengali. Nothing is buried in complex legal language.
Vpitaka collects two types of information – data you provide directly, and data generated automatically as you use the service.
Information you provide directly:
Automatically collected information:
Vpitaka does not directly store full bank card numbers or PINs. All payment processing is handled through secure, trusted third-party gateways.
Vpitaka collects information through the following methods:
Information you provide when creating your account.
Payment confirmation details received from the payment gateway during deposits and withdrawals.
Collected automatically while browsing the website or app.
Information provided during support via live chat, email, or phone.
Device and location data, when app permissions are granted.
Document information submitted for identity and address verification.
Vpitaka uses your information for the following purposes, each with a specific and defined reason:
Vpitaka never shares your information with third parties for marketing purposes. Promotional messages are only sent with your consent, and only for vpitaka's own offers.
Vpitaka uses multiple layers of security to protect your data. Strict administrative controls are maintained alongside technical safeguards.
In the event of a data breach, vpitaka will notify the relevant regulatory authority and affected users directly within 72 hours.
Vpitaka does not retain your data longer than necessary. The general policy is:
Where legal obligations, ongoing investigations, or disputes apply, data may be retained beyond the standard periods. You will be notified in such cases.
Vpitaka grants you the following rights over your personal data. These rights are modeled on international data protection standards (GDPR):
8 Rights vpitaka Guarantees You
You may request to view the personal data vpitaka holds about you at any time.
You can request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain conditions.
In certain cases, you can request that the use of your data be restricted.
You can download your data in a standard, portable format.
You can object to your data being used for specific purposes.
You can opt out of promotional messages at any time.
If you are dissatisfied with how your data is handled, you have the right to file a complaint with the relevant authority.
To exercise any of the rights listed above, send a request to support@vpitaka.best or reach us via live chat. vpitaka is required to respond within 30 days.
Vpitaka is strictly for users aged 18 and above. Providing services to or collecting data from anyone under 18 is entirely against vpitaka's policy.
If a minor has accidentally created an account and this comes to vpitaka's attention — or is reported by a parent or guardian — the account will be closed immediately and all collected data will be permanently deleted without delay.
If you believe your child is using vpitaka, please email support@vpitaka.best. We will take immediate action.
For any privacy-related questions, requests, or complaints, you can reach vpitaka's data protection team through the following:
Privacy@vpitaka.best – for all data protection requests.
You can reach us directly via live chat in Bengali, 24/7.
Via email within 3 business days; via live chat, usually within 3 minutes.
When using digital services in Bangladesh, many people wonder: "Will my mobile number or address end up somewhere else?" vpitaka fully understands this concern.
When you provide your mobile number on vpitaka, it is used solely for sending OTPs, verifying your account, and issuing urgent security alerts — never for spam calls or messages, and never shared with telemarketing companies.
Your bKash or Nagad number is protected the same way. It is only shared with the relevant payment provider during transaction processing — and only through an encrypted channel. vpitaka never has access to your mobile banking PIN, nor does it ever need it.
Many users in Bangladesh ask: "If I close my account, will my data still be kept?" The answer is no. Personal data is deleted within 30 days of account closure — only transaction records required for legal compliance are retained.
"I had a lot of hesitation before signing up with vpitaka. After reading the privacy policy, I understood how everything worked. I shared my bKash number and never received a single unsolicited call. That built my trust."
– Sumaiya Rahman, MymensinghAnswers to user questions
Vpitaka protects your personal information in accordance with international data protection standards. For any data-related requests or concerns, contact us at support@vpitaka.best.
Read our Responsible Gaming Policy →Your data is completely secure. Registration is free, payments are simple, and everything is available in Bengali.
For users 18+. Please play responsibly.